I have stopped working with MIVA Photo Lab in Piata Romana after being a good customer (bills in the range of 100-200EUROs). It took them some hard work but they finally managed to convince me not to use their services again.
I swear to you they really worked on that!
Here is why I left never to return:
- Trying to convince me that 45×30 is impossible they told me that that never did 45×30 prints, and I have 50 of those at home, with an invoice from MIVA. Liars.
- After one week I took my CD back with no prints because of several problems:
- they had no glossy paper – no biggy, it was solved the next day (Monday after Friday)
- the machine would print everything azulejos. They said it would be repaired the next day.
- asked me to come oversee the process to be satisfied with the colors, but seemed very surprised when I said that entering the shop.
- told me that I should waste some other 2-3 work hours driving through Bucharest to come back because they could not print a test when I came.
- previously told me ‘there is no profile we can give you – this machine does not know about profiles’ which shows complete incompetence. Profiles are ‘color drivers’ – tell the computer how the printer/colors/paper combination will affect colors in your photos. ALL computers with a printer attached have at least 1 ICC profile installed!
I had previously tried other labs with very bad results – color inconsistencies so I was a bit depressed about this. For example: I tried the ‘Photo Lab of the Arts Students’ but their largest print size is puny. I have also tried the ubiquitous TURBO Photo Shop with HORRIBLE results – color inconsistencies, bading, blown colors, etc.
I have also tried using the large plotters we have at work, but we do not have the right paper (and I suspect neither do we have the right inks).
So now I need to find another printing shop. I’ll tell you more about why I insist on printing my photos in a future article. Until then, here is a picture that the guys at Turbo have absolutely killed in print: